All American Balloons

Great customer service from the people who work here. I could not find a specific balloon color and size that I needed at my regular balloon store near me in Fort Worth and I’m VERY particular about which balloons I use so I decided to place an order here for one bag of balloons after finding them off google search. Just so happens that I ordered on day of TX Rangers parade before realizing they are literally down the street from where it was happening. I called fully expecting that I could not pick up same day because of the parade but the lady I spoke with on the phone was extremely nice and said they’ll be open for another hour if I can make it. I made it to them and they were very accommodating and I very much appreciate the great customer service. I will be ordering from here now on. I just wish they had an in person shopping option.

All American is our favorite balloon vendor to order from! They always have so much in stock & shipping/processing is quick! There seems to be one customer service agent that deals with us sometimes just has the worst attitude & always replies with the most snarky comments. I've had a few instances where I placed the order before 1pm & it did not ship out that day, so now I always make sure to send an email confirming it will ship/that they saw the order come through, and this agent never fails to be rude to me about it. I sent an email today confirming my order would ship since I know it's so close to the holidays & hours may be weird, and what do you know, I received another snarky response. Very unpleasant person to deal with, but overall my only complaint for this business! I'm sure if she does this to us so often, she likely does it to other customers as well, so I'm leaving this public review to hopefully shine some light on the problem! Thankfully, the many, many good things about this company heavily outweighs the negative affect this employee brings so we have continued to order & ignored her sour attitude.

Just absolutely do not feel good about ordering from here any more. The info I received on the phone about what hours they are open doesn’t matter if you cant go in the store are only allowed to pick up on a Tuesday. When i asked how much was a bag of standard Qualatex Carnival assortment never did get a straight answer. And was confused regarding how to order and pickup. Weird customer service.

I used to love this place but honestly, I have been very disappointed lately. The times they're open are inconvenient. I paid $35 to ship something to Puerto Rico which hasn't even arrived. The previous times, my packages would arrive within 3 days and I paid less than $20. I understand the shortage of balloons, inflation etc I know prices have gone up but Puerto Rico is a US Territory and priority mail had never been an issue before. Something is just not right.

Great customer service from the people who work here. I could not find a specific balloon color and size that I needed at my regular balloon store near me in Fort Worth and I’m VERY particular about which balloons I use so I decided to place an order here for one bag of balloons after finding them off google search. Just so happens that I ordered on day of TX Rangers parade before realizing they are literally down the street from where it was happening. I called fully expecting that I could not pick up same day because of the parade but the lady I spoke with on the phone was extremely nice and said they’ll be open for another hour if I can make it. I made it to them and they were very accommodating and I very much appreciate the great customer service. I will be ordering from here now on. I just wish they had an in person shopping option.

All American is our favorite balloon vendor to order from! They always have so much in stock & shipping/processing is quick! There seems to be one customer service agent that deals with us sometimes just has the worst attitude & always replies with the most snarky comments. I've had a few instances where I placed the order before 1pm & it did not ship out that day, so now I always make sure to send an email confirming it will ship/that they saw the order come through, and this agent never fails to be rude to me about it. I sent an email today confirming my order would ship since I know it's so close to the holidays & hours may be weird, and what do you know, I received another snarky response. Very unpleasant person to deal with, but overall my only complaint for this business! I'm sure if she does this to us so often, she likely does it to other customers as well, so I'm leaving this public review to hopefully shine some light on the problem! Thankfully, the many, many good things about this company heavily outweighs the negative affect this employee brings so we have continued to order & ignored her sour attitude.